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How do I know if a recipient has unsubscribed from my emails?

6.20. How do I know if a recipient has unsubscribed from my emails?

When a contact in your address book has used the unsubscribe link in a previous email you've sent to them from the Marketing Center, their email address will appear greyed-out in the address book, with a Unsubscribed icon symbol next to their email address:

Unsubscribed recipient

If you add an unsubscribed address to a list of recipients for a future email or campaign event, we will not attempt to deliver the email to them because they've unsubscribed.

To view the list of contacts as shown in the image above, click on "Contacts" in the main menu at the top of any page of the Marketing Center.

We recommend deleting unsubscribed recipients from your Marketing Center address book, because they've indicated they are not interested in receiving email from you.

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