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How can I find out which recipients have viewed my mailings or which recipients have not received my mailings?

6.19. How can I find out which recipients have viewed my mailings or which recipients have not received my mailings?

To view analytics (tracking / statistics) for projects you've sent via an eMail Marketing enhancement:

  1. On the main menu at the top of any page, click "Projects."

    Projects

  2. Click the project folder that contains the emailed project.

    Project folder

  3. Click the emailed project that you want to view analytics for.

    Click on the project

  4. About halfway down the page, click on "Email History".

    Email History

  5. Under the "Actions" column (far right) click on the bar graph icon to launch the analytics tool.

    Click graph

  6. The analytics tool launches with the overview displayed: 

    Choose view

The different kinds of status displayed in the default "Overview" view are:

To view recipient activity, use the "View" menu to select "Recipients". The analytics tool then switches to the Recipients view.  The columns displayed are:

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